Voro Metals – Privacy Policy

Last Updated: January 2026

Voro Metals USA, Inc. (“Voro Metals,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use our website, online services, or any related platforms (collectively, the “Site”).

By using the Site, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.


1. Information We Collect

We may collect the following types of information:

A. Personal Information

Information that identifies or can be used to identify you, such as:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Payment information (processed through secure third-party providers)

  • Account login details

B. Automatically Collected Information

When you visit the Site, we may automatically collect:

  • IP address

  • Device type

  • Browser information

  • Referring/exit pages

  • Pages viewed and time spent on the Site

  • Cookies and tracking technologies (see Section 6)

C. Information You Provide Voluntarily

Such as:

  • Form submissions (contact forms, quote requests, account registration)

  • Customer service interactions

  • Product reviews or survey responses


2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve the Site and our services

  • Process transactions, orders, and customer requests

  • Communicate with you about products, updates, or promotional offers

  • Respond to inquiries and provide customer support

  • Personalize your experience on the Site

  • Analyze Site usage and improve functionality

  • Detect, prevent, or address fraud, security, or technical issues

  • Comply with legal obligations


3. How We Share Your Information

We do not sell your personal information. We may share information in the following situations:

A. Service Providers

With trusted third parties who help us operate the Site, such as:

  • Payment processors

  • Shipping and logistics providers

  • IT and security service providers

  • Analytics and marketing partners

These providers are contractually obligated to protect your information.

B. Business Transfers

If Voro Metals is involved in a merger, acquisition, asset sale, or restructuring, your information may be transferred as part of the transaction.

C. Legal Requirements

We may disclose information if required to:

  • Comply with laws or legal processes

  • Respond to lawful requests from government authorities

  • Protect the rights, safety, and property of Voro Metals, its users, or others


4. Data Security

We implement reasonable physical, technical, and administrative measures to safeguard your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.


5. Your Choices

A. Access and Updates

You may request access to, correct, or update your personal information by contacting us.

B. Email Preferences

You may opt out of marketing emails at any time using the “unsubscribe” link in our messages.

C. Cookies

You can manage cookies through your browser settings (see Section 6).

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Understand how visitors use the Site

  • Improve user experience

  • Provide personalized content and ads

You may block or delete cookies through your browser, but some Site functionality may be affected.


7. Children’s Privacy

The Site is not intended for children under the age of 13 (or the applicable age of digital consent in your region).
We do not knowingly collect personal information from children. If we discover such information has been collected, we will delete it promptly.


8. International Users

If you access the Site from outside the country where our servers are located, your information may be transferred and processed in jurisdictions with different privacy laws than your own.


9. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy or as required by law, such as:

  • Contract fulfillment

  • Legal compliance

  • Accounting or auditing obligations


10. Third-Party Links

The Site may include links to third-party websites or services. Voro Metals is not responsible for the privacy practices or content of such sites. We encourage you to review their policies.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the effective date of the latest version. Your continued use of the Site after updates indicates acceptance of the revised Policy.


12. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us:


Voro Metals USA, Inc.
9708 Kerrisdale Ln
Dallas, TX 75230
[Insert Email]

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